Privacy Policy

1. INTRODUCTION

OSTER (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have under applicable data protection laws including GDPR and CCPA.

By accessing or using our website and services, you agree to this Privacy Policy.

2. WHO WE ARE

OSTER is a technology agency specializing in:

• •Website design and development
• •Website redesign and modernization
• •Technical SEO optimization
• •Performance engineering
• •Digital infrastructure consulting

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: webdevelopment@oster-tech.com

Website: https://oster-tech.com

3. INFORMATION WE COLLECT

A. Information You Provide Voluntarily

We may collect personal information that you provide directly to us, including:

• •Full name
• •Email address
• •Company name
• •Phone number
• •Project details submitted through contact forms
• •Any communication content you send to us

B. Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

• •IP address
• •Browser type and version
• •Device type
• •Operating system
• •Referring website
• •Pages visited
• •Time spent on pages
• •Interaction events

C. Analytics and Tracking Data

We may use analytics and performance tools to understand website traffic and user behavior. These tools may collect anonymized or pseudonymized data to help improve our services and website performance.

4. LEGAL BASIS FOR PROCESSING (FOR EEA USERS)

If you are located in the European Economic Area, we process your personal data under one or more of the following legal bases:

• •Your consent
• •Performance of a contract
• •Legitimate business interests
• •Compliance with legal obligations

5. HOW WE USE YOUR INFORMATION

We use collected information to:

• •Respond to inquiries and messages
• •Provide proposals and services
• •Improve website functionality and performance
• •Conduct technical audits and SEO analysis
• •Communicate regarding projects and services
• •Prevent fraud and abuse
• •Comply with legal requirements

We do not sell personal data.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

• •Ensure proper functionality
• •Improve user experience
• •Analyze traffic and performance
• •Optimize conversion and marketing efforts

You may control or disable cookies in your browser settings. Disabling cookies may affect certain website functionality.

7. DATA SHARING

We may share personal data with trusted third-party service providers that assist in operating our website and services, including:

• •Hosting providers
• •Cloud infrastructure providers
• •Analytics providers
• •Payment processors

All third parties are required to maintain appropriate security measures and comply with applicable data protection laws.

We do not sell or rent personal data to third parties.

8. INTERNATIONAL DATA TRANSFERS

As a global digital agency, your data may be processed in different jurisdictions. Where required, we implement appropriate safeguards to ensure compliance with applicable data protection regulations.

9. DATA RETENTION

We retain personal data only as long as necessary to:

• •Provide our services
• •Fulfill contractual obligations
• •Comply with legal requirements

You may request deletion of your personal data at any time.

10. DATA SECURITY

We implement appropriate technical and organizational security measures including:

• •Encrypted HTTPS connections
• •Secure hosting infrastructure
• •Access control measures
• •Performance and security monitoring

However, no system can guarantee absolute security.

11. YOUR RIGHTS

Depending on your location, you may have the right to:

• •Access your personal data
• •Correct inaccurate data
• •Request deletion
• •Restrict processing
• •Object to processing
• •Withdraw consent
• •Request data portability

To exercise your rights, contact:

webdevelopment@oster-tech.com We will respond within the timeframes required by law.

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you may have the right to:

• •Know what personal information we collect
• •Request deletion of your data
• •Request disclosure of data categories
• •Opt out of data sale (we do not sell data)

Requests may be submitted to webdevelopment@oster-tech.com

13. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

14. CHILDREN’S PRIVACY

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal data from children.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

The updated version will be posted on this page with a revised effective date.